ROADSHOWS
ACCOTS Roadshow – Frequently Asked Questions
What is the aim of a Roadshow and what topics may be covered?
The aim of the ACCOTS Roadshow is to provide information about ACCOTS, including how to refer to the service and what to expect when working with the team.
Roadshows are designed to:
- Increase awareness and understanding of the role of ACCOTS
- Clarify referral and operational processes
- Provide operational transparency
- Strengthen collaboration between services
- Identify areas for improvement
- Support quality and patient safety
Who will be delivering the ACCOTS Roadshows?
Roadshows may be delivered by any member of the ACCOTS team, including crew members from St John Ambulance.
Who should I contact after the Roadshow if I have a further question?
If you have any questions following a Roadshow, please contact the ACCOTS team via email:
Uho-tr.emaccots@nhs.net A member of the team will respond in due course.
How will feedback from the Roadshow be used?
Feedback collected during Roadshows is used to support service improvement, including education and training.
We actively respond to feedback through a “You Said, We Did” approach. For example:
- Initially, ACCOTS pens were produced without the referral number.
- Following feedback requesting the number to be included, new pens have now been produced with the referral number printed on them.
Photos and feedback from the Roadshow may also be used on our website. Consent will always be sought at the time of booking the Roadshow.
What happens if ACCOTS needs to reschedule?
If unforeseen operational pressures arise, ACCOTS may need to reschedule a Roadshow. Where possible, we aim to provide at least 48 hours’ notice prior to the event.
Previous ACCOTS Roadshows
CHESTERFIELD
